Job Application Letter & Resume Essay

I was introduced to your company by Mr. Brad Earls, one of your endure technicians. He has enlightened me that one of your D allas offices is pursuing to hire qualified persons for your technological support department.I have more than a year and a half experience in the technical support field, inclusive of world the senior technician at my workplace now, Argon Technologies. Although I have no college experience, I have received hands-on instruct from a dialog box Certified technician, who is also the owner of the company now. He felt that I was qualified enough to train, and after about six months, I was named the soften tech, over the other techs who worked here long before myself. Our company has tripled in size since my start date, however I am still the unless in office tech. Please note that there have perpetually been two or more before I was an employee here. Unfortunately, this being a small, family owned business, I am about as high up here as I will ever be. Havin g received prolonged training from this junior company, I feel it has prepared me to expand my friendship and move up to a more prospering one.Candace N. Brooks(your address)(your mop up numbers)(your email address)Objective To obtain a position in which I am able to maximize my technical skills, quality assurance, program development, and training experience.Professional ExperienceArgon Technologies, August, 2007 to PresentSenior TechnicianResolved all customer issues over the phone or at their specific locations. precisely technician in office for a growing ISP company with over 1,000 dial-up and radio customers. Responsible for computer repair on the side at the same company. Repaired VoIP phones, routers, PCs and other equipment. Handled all customer complaints in a professional manner. Mended issues with other companies doing business with ours.SkillsTrained in technical support, surpassing customer service, quality leadership skills, accel with individual or teamwork, t ype up to 60 wpm, knowledgeable with most Microsoft programs (word, excel, powerpoint, access, ect.) and Adobe photoshop, reader, and acrobat. Trained in entropy entry, scheduling, billing, ect. (entry level office work). Can prioritize workload and work in a fast-paced environment. Excellent written and verbal communication skills (detail oriented). raisingUniversity of Phoenix Online Healthcare AdministrationBland High SchoolMerit, TexasOrganizations2006 2008Troophelper.comGreenville, Texas proffer